Support & Inquiries
We welcome questions, bug reports, feature requests, and partnership inquiries regarding all EzzoTechnology applications (Ezzo DevLens, Ezzo GBA Emulator, and upcoming releases).
Contact Desk
Please reach out to us directly via email. We typically respond within 2 to 3 business days.
Reporting Issues
To help us investigate and resolve crashes or technical issues quickly, please consider including the following details in your report:
- App name and version (e.g., Ezzo DevLens v1.2.0, Ezzo GBA Emulator v1.2.1)
- Device model (e.g., ROG Phone 9 Pro, Google Pixel 8, Galaxy S24)
- Android OS version (e.g., Android 14, Android 15, Android 16)
- Steps to reproduce the issue (which screen you were on and what action caused the error)
Frequently Asked Questions (FAQ)
Q. Can I restore my Pro purchase on a new or second device?
A. Yes. As long as you are logged into the Google Play Store with the same Google account used for the original purchase, you can restore your license anytime via "Unlock Pro" or the Settings screen inside the app at no extra charge.
Q. Is my personal or device data transmitted to external servers?
A. No. Our applications are built with an offline-first and privacy-centric architecture. Hardware telemetry, diagnostic metrics, and local save files remain strictly on your device.